The policies outlined here are only applicable to products sold in our online store at https://aurisecreative.com/shop/. This does not apply to any services or custom products provided by AuRise Creative.

Return Policy for Swag

We work with the print-on-demand drop shipper, Printful® Inc. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently. Please see their Return Policy and FAQs for more information including refunds and exchanges.

Refund Policy for Digital Products

Requests for refunds for digital products can be submitted within 30 days after purchase for consideration. Your request will be reviewed and you will be notified of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Contact

For questions related to refunds and returns, please contact us at:

AuRise Creative
Pittsburgh, Pennsylvania
United States
Text: 412-906-9498
Email: Contact@AuRiseCreative.com

Last updated January 3, 2023.